Your Privacy and Our Policies

We take your privacy seriously. When you provide information about yourself via the forms on our web site, you have our word that we will never share this information with other parties.

Please note that by signing up for any of our services, we reserve the right to send you information from time to time about those of our products and services which may be of interest to you via email.

All communications between you and your therapist will be kept private and confidential with the following exceptions:

  1. Limited information about your diagnosis, history and a brief treatment summary will be released to specific family members or professionals at your request and with your express written permission.
  2.  We are required by law to seek help from relevant medical or legal authorities should you express credible intent to harm yourself or others.  Your right to confidentiality is considered null and void in such circumstances.
  3. We are required by law to report evidence of child abuse or neglect to the relevant authorities.
  4. Should you become ill in the counseling office we will seek emergency medical help on your behalf.
  5. If you are participating in couple’s therapy and you reveal information that may be damaging to the relationship you will be asked to share it with your partner as we believe that keeping toxic secrets has the potential to greatly damage the ongoing health of good relationships.

It is our policy not to testify in legal proceedings (i.e. divorce, child custody, lawsuits) as it is our experience that the possibility of legal testimony distorts and interferes with the process of good therapy.

Insurance Reimbursements

As part of our commitment to your privacy and the confidentiality of treatment information we do not participate in any insurance panels and do not bill any insurance companies directly.  If you request it we will prepare an invoice indicating your diagnosis, and the dates and types of sessions (i.e. individual, family or group) for purposes of seeking insurance reimbursement.  It will be your right/responsibility to submit this invoice to your insurance company for reimbursement.  Please understand that if you choose to submit an invoice to an insurance provider we cannot guarantee the confidentiality of the information contained in that invoice.

Electronic Communication

We live in a time with many communication options, all of which have benefits and difficulties.  If you wish to speak to us about personal issues it is best to use the old fashioned telephone, or to meet in person as we cannot guarantee your privacy over the internet.  We are happy to use email to set appointments and for other practical purposes.  We do not use texting, or respond to text messages as there are so many ways they can be lost or misinterpreted.

Skype or Phone Sessions

Therapy is most effective when we can meet face to face.  However, if geographic distance makes this impossible we may agree to meet by skype or telephone, provided we have a previous therapeutic relationship (in other words, we have met in person either in a workshop or counseling setting).

Non-Discrimination Clause

It is our policy not to discriminate on the basis of race, religion, ethnicity, sexual identity or orientation.

Read or Download Documents